Welcome Aboard

"Welcome on Board!!!"

Lots of young people dream about working at sea and especially on cruise ships, but few can imagine what cruise jobs are really like. The reality is that candidates for cruise ship employment have to realize that they are applying for a job, not a holiday!
If they are accepted at their interview with a representative of a particular cruise line they cannot choose the cruise ship or the trading area but must strictly comply with the requirements of the Cruise Line which hired them.
New crew members on a cruise ship have to undergo some degree of training after joining the ship, and must accept discipline and various restrictions (e.g. not to enter the passenger area when not on duty). Their supervisors will expect them to work hard with a permanent smile on their face. On the other hand, cruise ship work gives young people a good income and the chance to visit a variety of beautiful and exotic places.
If you wish to know the sea, its beauty, colors and aromas, and to get a job on a cruise liner, all you have to do is to contact your nearest crewing (recruitment) agent and they will inform you about the opportunities, requirements and your chances of getting a cruise job.
After a phone call, if the agent thinks your chances are really good, they will invite you to a personal pre-interview at the recruitment agency. If you meet all the criteria and speak good English, you will be offered a registration and later you will be invited to specific interviews with representatives of the cruise lines.
At the end of the whole process is your embarkation on the designated cruise ship. You will work at sea with a good (“but hard!”) job on board the cruise liner. Of course, the sea is not always smooth and beautiful, it can be also dangerous and tough. You will have to deal with your ship rolling and pitching on the ocean waves, and with passengers who will be seasick and whom you will have to look after (or clean up after).

Employees on cruise ships
People who apply for a position on a cruise liner want to travel. However, that is not enough. Certain onshore experience from a related job and working with the public is always required. The most common background experience is in the hospitality industry. Restaurants and hotels are perfect places for learning customer service and guest experience. The hotel and culinary schools and academies provide the best background. Graduates from these establishments are very often hired by the cruise lines.

Cruise ships are like hotels floating on water, you just can't go home at the end of the day, and you live in the hotel. Cruise lines also hire people with experience in tourism, entertainment, teaching, childcare, health and beauty, sales, customer relations, fitness, medicine and accounting. All cruise staff must be able to communicate in English and knowledge of other Western languages is always a plus.
Cruise companies usually employ career-changers, occasionally students and retirees. The cruise lines staff must be experienced, dependable people with an outgoing character and excellent customer service skills. Employers look for people who have met these kinds of challenges before. Independent individuals with an ability to work in a team are welcome. Good employees do their job quickly and efficiently whilst also preserving high quality standards.

Those who have previously been employed on a cruise ship have an advantage as cruise lines prefer them. Some popular jobs (such as bartender, purser, tour staff, etc.) are often available only for experienced candidates but new people can sometimes get a position as a bartender if they show their qualities during the interview.
Jobs on deck or in the engine room are usually difficult to get, unless your nationality is the same as the nationality of the officers. Most of the officers are Greek, Norwegian, Italian, British or American, but there are also Polish and Croatian officers on some ships. Many Filipinos are employed on deck and in the engine rooms.


Life & Jobs on Board

Life on board cruise ships

Working on a cruise ship is an experience that you never forget. However, before you apply, you must realize that most jobs on cruise liners are very difficult and demanding. There are certain pros and cons which should be considered.

Pros:
• If you work on a cruise ship, you travel to many attractive destinations and see interesting places. Although you spend most of the time aboard, there are some chances to go ashore and see the sites.
• You meet people from all over the world and may forge some enduring friendships.
• You can earn quite a lot of money. Since you do not have many opportunities to spend the money aboard, you can easily save most of it.
• You get free accommodation and food. Moreover, you don’t have to pay the utility bills.

Cons:
•It is very difficult to get a job on a cruise liner.
•You will work long hours – 12 or 14 hours a day, 7 days a week.
•Accommodation for the cruise staff is very modest. On newer ships two people or, on older ships, even more share a small cabin and a bathroom. The crew cabins of the major cruise lines have televisions supplied. Most cabins are situated on one of the lower decks and they do not have windows. You have to give up some of your habits and get used to those of your roommates.
•You will be at sea in all types of weather. If you suffer from severe sea-sickness, perhaps you should find a job ashore. Light forms of sea-sickness, however, are common amongst experienced seamen.

When you sign the contract with a cruise line company, you will usually pass a course on work safety, first aid and hygiene. You get free medical care in case you get ill on a cruise ship. Your employer - the cruise line - will pay for your health insurance for the period of the contract. This duty is based on the international conventions regarding employment at sea.

Cruise line staff can use the various leisure facilities on most ships, such as the gym, fitness center, swimming pool, bar and meeting room. These facilities are only for the staff. Most employees do not socialize with the passengers during their free time. They are not allowed to use the facilities for the passengers.
Most cruise liners embark in the USA. You will be probably required to pay the travel expenses from your home to the port yourself. Most cruise line companies want their employees to buy a single way ticket and pay the travel deposit that will be returned to you when the contract is over. However, if you decide to leave before the contract terminates or if you get fired, you will forfeit your deposit. It will be used for purchasing the ticket back to your home country. You will be guarded to the airport to make sure you leave the USA and do not stay there illegally. The deposit is usually from $300 to $500. Some of the largest cruise lines recalled the deposit payments so that the new employees have less expenses (e.g. Carnival Cruise Lines Inc).

Cruise jobs descriptions

Office jobs

If you want to work in the cruise industry but do not want to have a nomadic lifestyle, you can work in the headquarters of a cruise company. Employees of such companies get certain travel benefits. Office experience can help you if you decide to get a job on a cruise ship later. It is extremely difficult (but not impossible) for most non-US citizens to get office jobs in the USA.

Entertainment

These positions deal with anything related to passenger entertainment and are the most popular among job-seekers: host and hostesses, cruise directors and staff, disc jockeys, performers, swimming instructors, shore excursion staff. These positions are usually filled by native English speakers.

Service and Hospitality

These are positions in the restaurants, bars, passenger cabins and retail: waiters and waitresses bar tenders, cabin steward and stewardesses, cooks, bakers, cleaners, gift-shop assistants etc.

Personal care

These employees deal with the spa facilities, beauty shops and health care: salon operators, beauticians, medical staff, massage therapists and fitness instructors.

Deck and Engine Room

These departments are responsible for maintaining and running the ship

Jobs & Wages

How to Get a Cruise Ship Job

Before you apply for a cruise line job, you need to think about what kind of job you would like to have and what the real chances of getting it are. The chances of getting hired depend a lot upon when you apply your qualifications and current openings.

Do your research and try to find out as much information about the cruise lines as possible. Search the Internet and have a look in the library. Perhaps you will be asked about the cruise company at the interview.

Write a resume (curriculum vitae). See our instructions about how to write a good resume/CV. Send your resume with a cover letter to a recruitment agent or a cruise line company. Highlight the most important points in the covering letter, briefly stating what makes you a great candidate for the position.

You will be given/sent application forms if the recruitment agent or personnel department of the cruise line company assess your resume positively. Read the forms carefully. Fill them in, express yourself concisely and clearly. Attach the resume and the covering letter with the form, even if you have sent the resume earlier.

If the cruise lines are looking for a person with your qualities, education and experience, you will be invited for interview. The interviewer will try to find out about your experience, abilities, education and motivation for the job.

If you are successful, you will get a "Letter of Employment" a few weeks after the interview. The letter of employment includes information about the cruise ship, the date and place of embarkation, your job position and other instructions.

You will need to go for a medical examination and get the internationally recognized medical certificate.

If your cruise ship is calling at a US port/ports and you are a non-US citizen, you will have to apply for the US visa type C1 (transit visa) and D (for the seamen), since most cruise ships depart from the USA. If you have been hired through the recruitment agent, they will apply for the US visas on your behalf. Read more about the visas and work permits.

You will sign a contract, usually for 6 months, which you may prolong for up to 10 months upon agreement with your cruise line. A compulsory break [from 6 to 8 weeks] follows upon completion of your duties. If your work has been satisfactory, you will be offered another contract after the break.



Wages on Cruise Ships


The cruise ship staff is divided into two main groups:
- Tipping personnel.
- Non-tipping personnel.

Tipping personnel

Tipping personnel are the staff with direct contact with the guests who pay them "tips". There are specified amounts of tips per particular positions which are advised to guests prior to embarkation and which vary from one cruise line to another. Such personnel are waiters, busboys /assistant waiters, bar waiters/waitresses, bartenders, cocktail waitresses, etc. Tipping personnel have a small base salary. Most of their earnings are tips.

Approximate sample earnings in this group are (in U.S. Dollars per month):

*Waiter & Cabin Steward from $2000 to $4000 USD
*Busboy [Assistant Waiter] from $1500 to $3000 USD
*Bar Waiter / Waitress from $1000 to $2500 USD
*Bartender from $1500 to $3000 USD

The applicant must have a good command of English, good work experience and appropriate education to qualify for this group [the latter is not obligatory if the applicant has enough experience].


Non-tipping personnel

Applicants who do not have enough experience or do not have a very good command of English tend to be hired as non-tipping staff. They have a good chance of being promoted to tipping personnel later.
The non-tipping personnel on cruise ships are those who serve the crew, i.e. the lower positions in the passenger area - Staff Waiter/Waitress, Snack Steward, cleaner, Laundryman etc. They have fixed salaries without tips and their earnings are from $350 USD to $600 USD per month.

Requierements

Recruitment Agents for Cruise Line Jobs

Almost all major cruise lines have their own recruitment agents established in particular regions of the world. The cruise line companies would not answer your inquiries at all - or they would send your inquiry to one of their agents.
The best way of finding employment on a cruise ship is to contact a recruitment agent who works for the specific cruise line, if you have decided which cruise line you wish to work for. The personnel departments of the cruise lines would not be able to manage all the inquiries from particular applicants from over the world and that is why they use the service of the recruitment agents.

Recruitment agents are responsible for choosing suitable applicants. The agent presents the applicants to the interviewer from the cruise line. It is the agent's task to select from numerous applications only those who match the cruise line's requirements.
The recruitment agent checks the applicant's experience, references, criminal record and they will arrange the medical examinations so that the cruise line representative meets completely prepared people at the interview.
Most recruitment agents provide training for hired crew - starting from basic courses which have to prepare the new employee to the new circumstances ending with the special STCW courses which some cruise lines already require [STCW - International Convention on Standards of Training, Certification and Watchkeeping for Seafarers]. All the courses last a couple of days each.


Visa and Work Permits

Firstly, to be able to travel abroad, you will need a valid passport. Apart from the passport, it is recommended to have other ID documents with you all the time, such as a driving license. Once you get to the ship the purser will file your passport and other documents and keep them in a safe, since you won't need them during the cruise.

Most staff on cruise ships do not come from the same country from where the ship is registered. Therefore many of them need a valid visa and/or work permit to work on a cruise ship legally.

If your ship embarks from a port in the USA or you have a stopover in one of the US ports, you will need the appropriate visa. You do not need to apply for a Green Card. All you need is your letter of employment (from your employer) and apply for C1 Transit, D1 Seamen and B2 Visitor visa at the US embassy in your country. These visas allow you to enter the USA for a limited time (usually 30 days) only when your ship calls to a US port.

If you choose to stay in the USA, you will need to return to your home country to apply for the work permit - you cannot stay in the USA with C1/D1/B2 visa. Contact the US embassy in your country for more information. See more information about immigration and work permits in the USA, and the Green Card lottery.

If your cruise ship is registered in the UK, you will need to apply for the appropriate work permit at the British embassy in your country, unless you come from a country of the European Economic Area (EEA): Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Nationals of 8 new member states of the European Union need to register with the Home Office (Workers Registration Scheme) if they haven't worked in the UK legally for a period of at least 12 months before. This applies to the citizens of the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia and Slovenia.

If your ship cruises the waters under the Italian, Greek, Norwegian, German, or French flag, you need to apply for the appropriate work visa unless you are a national of one of the old EU countries. Read more about work permits and work visas in Germany, France and other countries.

Cruise ship companies are used to employing staff from all over the world. They know how to obtain necessary visas and work permits. They will assist you and guide you through the process of applying for all the work visas and permits once they give you a job offer and you accept it.



The Cruiseliners

Cruise Line Companies

Visit web sites of the cruise line companies to see the information about them, their cruise ships and where they sail.

Carnival Corporation

Carnival Corporation is the largest cruise line group in the world. It consists of several cruise lines from which the Carnival Cruise Lines Inc., Holland-America Line (HAL), Costa Cruises, and Seabourn Cruise Line are the largest.

Carnival Cruise Lines Inc.

Carnival Cruise Lines Inc. owns 17 ships which cruise in the Caribbean, West Coast USA, up to Alaska. The company's ships are known as "Fun Ships".

Costa Cruises

Costa Cruises - Italian company in the Carnival Corporation, cruising in the Mediterranean, South America and the Caribbean.

Holland-America Line

Holland-America Line - old cruise line, with tradition.

Celebrity Cruises

Celebrity Cruises - cruising in the Caribbean, Western Europe.

Royal Caribbean Cruises

Royal Caribbean Cruises - higher class company with very high requirements for the crew, not many applicants are being hired after their interviews.

Disney Cruises

Disney Cruises - a cruise line company that belongs to the Walt Disney Corporation.

Crystal Cruises

Crystal Cruises - the company is known for the "Love Boat" series.

Norwegian Cruise Line

Norwegian Cruise Line - top class company, cruising in the Caribbean, South America and Mediterranean.

Star Cruises

Star Cruises - the daughter company of the Norwegian Cruise Lines, cruising in Asia.

AIDA

AIDA Cruises - a member of the Carnival Corporation and plc Group, the world's cruise industry leader.

Other cruise lines:

American Canadian Caribbean Line
Alaska Sightseeing Cruise West
American Classic Voyages Co.
American Hawaii Cruises
Aquanaut Cruise Lines
Bergen Line, Inc.
Cape Canaveral Cruise Line
Captain Cook Cruises
Clipper Cruise Line
Commodore Cruise Line
Coral Princess Cruises
Cruceros Australis
Cunard Line
Delta Queen Steamboat Co.
Festival Cruises
First European Cruises
Fred Olsen Cruise Lines
Glacier Bay Tours & Cruises
Golden Sun Cruises
Greenland Cruise
Hapag Lloyd Cruises
Indian Ocean Cruises
Islas Galapagos Turismo y Vapores
KD River Cruises
Louis Cruise Lines
Marine Expeditions Inc.
Mediterranean Shipping Cruises
Mediterranean Shipping Cruises U.S.A.
Mitsui O.S.K. Lines

Orient-Express Trains & Cruises
Orient Lines
P&O
Palm Beach Casino Line
Peter Deilmann EuropAmerica Cruises
Princess Cruises
Quark Expeditions
Radisson Seven Seas Cruises
River Barge Excursion Lines
Royal Olympic Cruises
Seabourn Cruise Line
Sea Cloud Cruises
Sea Escape Cruise
Special Expeditions
Spice Island Cruises
St. Lawrence Cruise Lines Inc.
Star Clippers
Sun Cruises
Swan Hellenic Cruises
Tall Ship Adventures
Temptress Adventure Cruises
Thomson Cruises
Victoria Cruises
Victory Yacht Cruises
Voyager Cruise Line
Windjammer Barefoot Cruises
WindStar Cruises
World Explorer Cruises

How to Write a Good Resume?

A Good Resume for a Good Cruise Line Job

Recruitment agents and cruise companies get thousands of resumes every month. Because there are not too many positions available, the majority of resumes are put aside. If you want to get the job on a cruise liner, you must have a good resume / curriculum vitae.

Your CV must be typed. A handwritten resumes never succeed. The resume must be written in English. Check for any typing or grammatical mistakes. Make sure to include your correct address and telephone number. A good resume should not be longer than 2 or 3 pages.

A good resume should include previous work experience, duties, responsibilities, awards, education achievements, degrees and certificates. When you list your academic background, begin with the highest education that you've achieved. Also, your employment history should be listed in reverse chronological order – beginning with your latest position. List the languages you speak and indicate the level (fluent, intermediate, and basic).

Include 3 or 4 business references. The referring persons will be contacted and the references will be checked.

Enclose a cover letter with your resume. Briefly highlight your skills and education that are relevant to the position you are applying for. Address the letter to the recruitment agent or the personnel manager of the cruise company. Don't forget to sign the letter.

Be persistent when you apply for a job but do not be annoying. Do not call the recruitment agents and personnel managers too often. Keep sending them resume updates.

FAQs

Frequently Asked Questions


Q: Who gets hired by cruise lines?
A: Career-changers, occasionally students and retirees.

Q: What is the most common background experience of employees?
A: Hospitality industry: hotels, restaurants, bars, etc and at least the employees should have hotel education [marine hotel training is recommended]

Q: Do the employees have to be able to speak English?
A: Yes, English is a must. Additional languages are a benefit.

Q: Do people with previous experience in the cruise industry have an advantage?
A: Yes, the cruise lines prefer them. They usually get better jobs.

Q: What kinds of jobs are available on cruise liners?
A: Find the descriptions here.

Q: How much do the employees earn?
A: The tipping personnel earn from $1500 up to $4000 USD per month (that's including the tips). The non-tipping personnel earn from $350 to $600 per month.

Q: Do non-US citizens need a visa?
A: Yes, they need to apply for C1 and D visa.

Q: For what length of time can I work on a cruise liner?
A: You will sign a contract for 6 months. You may prolong it to 10 months. Then a compulsory break of 6-8 weeks follows. You may be offered a new contract after the break.

Q: What should my resume be like?
A: Read the guide for writing good resumes / CV's.

Q: How long is a working day on cruise ships?
A: From 12 to 14 hours a day, 7 days a week.

Q: What is the accommodation on ships like?
A: Small cabins, shared by 2 or more employees. Some cabins have a TV set, telephone, internet hotspot connection. Staffs share bathrooms.

Q: What happens if I get ill when working on a cruise liner?
A: You get free medical help. Your employer will pay for your medical insurance.

Q: Who pays for the plane ticket from my home to the port?
A: You buy yourself a single ticket and pay a travel deposit of $300-$500 to the cruise line. The deposit will be returned to you when your contract expires.

Q: Where should I send my application for the job?
A: You can send it to the cruise company but they will probably put your letter aside or send it to a recruitment agent. We recommend you contact the recruitment agents. Find out more here.

Q: Will I get any training before I start work?
A: Yes, you will pass some courses of work safety, first aid, hygiene etc., and prior to embarkation.

Q: Where do the cruise ships sail?
A: North, Central & South America, South Africa, Egypt, Mediterranean Sea, North Europe, Pacific.


Source: cruiselinejobs.com